Internet Explorer support ending

As of January 1st, 2020, PlayNow.com no longer provides browser support for IE 11. If you choose to use IE 11 we cannot guarantee you will be able to login or use the site. We advise you switch to the latest version of either Edge, Firefox or Chrome.


BCLC takes concerns seriously regarding COVID-19 and continues to monitor this ever-evolving situation.

Due to the global impacts of the COVID-19 virus, several professional sports leagues have postponed, suspended or cancelled major sporting events around the world.

While we continue to offer sports betting for many events that remain scheduled, we are unable to offer NBA and NHL betting through PlayNow Sports and Sports Action given that these leagues have cancelled games.

PlayNow.com Sports Betting

PlayNow.com has voided bets made on suspended games, in line with the Game Conditions .  PlayNow.com will automatically refund voided bets directly back into affected players’ accounts.

Additionally, PlayNow.com wagers on a futures or outright outcome – such as what team will win the Stanley Cup or the NBA Championship – remain valid until professional sports leagues announce official decisions about the future of their seasons.

Sports Action

BCLC has suspended Sports Action betting for the time being, pending further information from professional sports leagues.

Players who have placed Sports Action bets can find further specific information below, in line with Game Conditions :

  • For any Oddset, Point Spread, Over/Under and Props Sports Action bets that have were placed on March 12 and not yet settled, results for all events are void.
  • For any Oddset, Point Spread, Over/Under and Props Sports Action bets that had been placed from the previous Sports Action Menu (#2539) which featured events that have been postponed, those events are void and winning tickets will be paid out accordingly.
  • For Toto Menus 2586C & 25987D, no events taken place. All tickets purchased for these Toto Menus are therefore void.
  • On Toto 2585B, three games occurred on March 11. As per the Toto Rules, the remaining 10 events will be awarded a winning result across all tickets, and then prizes disseminated as usual.

Players can claim prizes or refunds for voided tickets as per above at their local lottery retailer beginning March 13.

Questions?

Please call us from 7 a.m. to 12 a.m. Pacific Time at 1-866-815-0222 or email us .

What can you do to stay safe?

Remember to wash your hands thoroughly and more often than you might be used to. The Public Health Agency of Canada recommends to wash your hands with soap and water for 20 seconds and use hand sanitizer in each new place you go.

Additional Resources:

The Public Health Agency of Canada Updates

BC Centre for Disease Control Twitter