No, the app is integrated with existing PlayNow accounts, so you can simply log in to the app using your existing PlayNow account credentials and use the app as you would the desktop or mobile browser.

The PlayNow BC Sportsbook app is currently only available for iOS. We do hope to launch an Android app, but for now, the app is only available in iPhone. We will announce any future Android app launch plans when they become available.

Yes, the players may register for PlayNow using the PlayNow BC Sportsbook app.

Yes, in the account dashboard, players can find all account related functions such as Deposit, Withdraw, and player health features like budget tools, your play trends, and support and resources to help you keep gambling fun.

Ensure that Location Services is enabled for both the PlayNow Sportsbook app and Safari or Chrome on your mobile browser. To do this:

1. Go to Settings > Privacy & Security > Location Services

2. Make sure that Location Services is on

3. Scroll down to find PlayNow BC Sportsbook

4. If not already turned on, tap and select the “While using the App” or “Always” option

5. Go back and scroll down to find Safari or Chrome Websites, and select the “While using the app” or “Always” option

Restart the app and try logging in once again. For future assistance, please reach out to our Customer Support team at 1-877-706-6789.

In the app store, be sure to type in “PlayNow BC Sportsbook” in the search bar. While there are other similar-sounding apps, look for the official PlayNow Sports logo with a green half-circle containing “BC” to ensure your are downloading the correct app.