Check out our New Casino Lobby today!

Get ahead of the game and experience our new casino lobby, today. For a limited time you can switch back and forth between the new and old sites by clicking the blue link at the top of your screen.

Why the change?

We are continually looking for ways to improve the player experience on PlayNow.com. This new lobby will improve the playing experience when playing on a variety of devices.

What has changed?

We have simplified the navigation to streamline how you find your favourite games. The top and left navigation menus have been consolidated to the top of the casino lobby.

The search bar will still be available at the top right hand of the screen to easily search for games.

You will no longer have to click twice on a game to get to the mode you’d like. The buttons "Play Now" – playing with real money and "Play Demo" – playing with demo funds are available to you on hover over the game tile. This allows you to get to the mode you like faster!

The game tile design has been updated to display all relevant game details. Just by viewing the game tile, you will know which is new and which has a progressive jackpot. Hover over the game tile and you’ll be able to see which game is also available on our mobile web app, and access the More Info page (i) for the game.

The casino lobby will now automatically adjust to best fit your screen for an improved player experience

Note that flash only casino games will still only be available on desktop. All mobile play will be redirected to the PlayNow web app that hosts all mobile casino games

What happens when I click on the link to try out the new design?

Once you click on the link to preview the new lobby it will be saved as your default casino lobby for all future sessions. To revert to the old lobby you will need to click on the "take me back" link at the top of the new lobby page.

Please note that the old casino lobby will be retired and toggle function no longer available once the transition period is complete.


General Feedback

We would love to hear your thoughts about the New Casino Lobby.

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FeedbackPN@playnow.com

Technical Support

If you have any technical issues, we have a variety of ways for you to reach us.

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Contact form

Do you have a comment, question or problem you need solved? The contact form will help get the info you need on the product or service you need it on.

CONTACT FORM

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Telephone

You can reach our Customer Support team daily from 7am to midnight PT and poker support 24/7 at 1-877-706-6789.

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Live Chat

Want to chat? You can open a live chat window with one of our Customer Support team members.